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Please contact us if you have any queries at all regarding our shipping. 

  • We are based in UK, we do not ship outside the UK
  • The shipping costs for all other destinations is itemised and automatically factored into the payment cost at checkout:
    • UK:
      • FREE standard delivery of 1-5 working days (usually 1-2 days) on all UK purchases over £80.00 – UK Orders under £80.00 £7.00 Standard
  • We make every effort to keep shipping costs as low as possible 
  • We endeavour to post all items within 1-2 working days of receipt of the order, in most cases 24 hours for orders placed before 11am, (subject to payment authorisation and stock availability). If there is going to be a delay for any reason, we’ll let you know. Please ensure that your email address and phone number on the order are ones you can be contacted on
  • When this is not possible, we will let our customers know direct.
  • If shipping to a work address or requesting to leave the order with a neighbour it is the responsibility of the customer to locate the package once delivered.
  • If a delivery is missed or not collected from the local depot by the customer and automatically returned to the Supplier, a redelivery charge will apply to send the order for a 2nd time, even if the order qualified for free shipping on the first delivery attempt.
  • Please check the details when receiving any consignment from the delivery driver; before signing check if the package is damaged, if so please refuse to sign for the item or sign for as ‘damaged’ and make the driver aware of any issue. Once the package has been signed for and accepted the courier or ourselves cannot be held responsible for any damage and the item will not be replaced. Please also check you have received the correct amount of packages before signing as sometimes orders are split into multiple bags or boxes.