Frequently Asked Questions
We hope these questions will be helpful to you.
Kite Wing and Foil is proudly owned and operated by Ian and his dedicated team, making it an independent family-owned business in the United Kingdom. With a passion for kitesurfing in all its forms, we established Kite Wing and Foil as a comprehensive one-stop shop for all your Kitesurfing and Wing Foiling needs. Our team comprises experienced watersports enthusiasts who have now extended their love for kitesurfing to include the thrilling world of wingfoiling, allowing us to maximize our time on the water
Currently, our shipping focus is primarily on supplying to the UK and Non Mainland UK. However, we do not ship to the EU at this stage. Please note that for Non Mainland UK orders, shipping timelines may be extended.
With many of our items we can ship to the UK (Cabrinha Only) and Non Mainland UK for free.
For orders containing Cabrinha & Dakine Products, we strive to ship all items within 2 business days from Monday to Friday, depending on the time of day you place your order. Please note that orders must be placed by 10am to qualify for same-day dispatch. Orders placed on weekends and bank holidays will be processed on the next business day.Delivery times within the UK generally range from next working day, although it is important to note that guaranteed delivery cannot be assured in all cases.In the case of Neil Pryde and JP Australia products, our goal is to have them delivered to you within 1 to 2 weeks. These items are shipped directly from distributors in Germany, and both customs and handling costs are covered. However, please be aware that we may have limited stock for certain popular products, so we encourage you to contact us for further discussion.Once your order is in the hands of the courier, any delays that occur from that point onward are beyond the control and liability of Kite Wing and Foil.
In a nutshell, yes, although please refer to our refunds policy.
Absolutely! We offer kitesurf and wind foil packages that are conveniently listed in our shop. If you require any assistance, please feel free to contact us. We are more than happy to help you with discounts or finding the perfect package that suits your specific needs. Don’t hesitate to reach out to us for personalized guidance and support.
We are an online store that operates 24/7, seven days a week. However we do hold limited physical stock, so please contact us if you would like to discuss
We accept all credit cards, debit cards, PayPal, bank transfer and cash (in person).
Absolutely! Contact us on +44 20 3290 0988 or email on info@kitewingandfoil and we will arrange a good time to call you back to discuss.